The Mates is a multifunctional WordPress plugin that quickly adds both standard and AI chatbots to your site. Utilizing the Google Vertex AI Gemini API, the AI chatbot integrates effortlessly without requiring advanced technical expertise. It adeptly manages inquiries about your site content or products, delivers tailored responses, and resolves frequent issues, minimizing the need for human assistance. This boosts customer satisfaction and enhances the overall user experience.
The chatbot offers various ways for users to interact, such as accessing pre-set answers to frequently asked questions configured in the plugin settings. Additionally, it can gather user data for future communication, order processing, analytics, and insights. Basic email submission is also supported. You can enable only the bot functionalities you need or utilize all available features, including the AI capabilities.
